The CCMC Central app is an easy and user friendly citizen centric service interface. This is a one stop App for citizens of Coimbaotre to seek redressal of their grievances about any of the following departments
a) Water Resources Department
b) Streetlights Department
c) Sanitation Department
d) Drainage Department
e) Roads Department
f) Waste Management Department
g) Any other department under the purview of CCMC
After registering a grievance, you will be able to
- Track Grievances: Track the status of grievances posted by you
- Provide Feedback: Provide your feedback about the entire experience and we are happy to help you in case you arent satisfied with the solution.
Features:
A. Mobile Number Authentication
B. List of your open and closed complaints
c. Auto location picker
d. Auto Ward picker
e. Real time status update of your complaint status
f. Feedback mechanism to rate the field officer and department and provide valuable feedback for us to improve our service architecture